Vineet Dwivedi's Blog

eCommerce in India is booming and so are e-commerce companies. In the last 6 months more than 100 new e-commerce commerce companies have come up, fighting for a small set of online users. It is the shear pressure of revenue which is forcing few of these the e-commerce companies to resort to fraud, cheating, scams and other things.

I had a very strange experience with one of the so called popular ecommerce companies called Yebhi.com (www.yebhi.com).

Look at the above picture. What does it say?

A laptop sleeve backpack.

What is missing?

Laptop Sleeve

I ordered the product and was surprised to know that there was no laptop sleeve.

Any e-commerce company will encounter this kind of a situation. In fact they were quick to acknowledge this and took the product back promising a refund.

The funny part is that the refund never came back even after multiple reminders !

Excerpts from TechCrunch Article

http://techcrunch.com/2011/10/23/steve-jobs-admire-mark-zuckerberg-not-selling-out/

Jobs’ relationship with Bill Gates goes back the furthest and is the most complicated. But the two pioneers of the PC era met one last time near the end of Jobs’ life and talked for several hours. Gates told Jobs that he proved his model—of controlling computer products from end to end—works. And Jobs said that Microsoft’s model of licensing out the OS to other manufacturers worked as well.

Only later did Gates relate to Isaacson: “What I didn’t tell Steve is that it only works when you have a Steve Jobs.” When Isaacson asked Jobs if he really thought the Microsoft model works, Jobs replied: “Yeah, it works, but only if you don’t mind making crappy products.”